Updated: October 2025

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Mint Express Car Wash (“Mint Express,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices across all services, including in-person transactions, online platforms, and mobile applications. By using our services or website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect personal and technical information when you interact with Mint Express, including but not limited to:

Personal Information: Name, email address, phone number, mailing address, vehicle details, and license plate number.

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Payment Information: Credit/debit card details processed securely via third-party payment processors using SSL encryption. Mint Express does not store full card numbers.

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Service Interaction Data: Purchase history, membership status, gift card or wash card usage, detailing purchases, detailing bookings, promotional offers received and usage, complimentary wash or service received and usage, and customer service interactions.

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Technical Information: IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited and time spent, and hardware/software data when accessing our website, app, social media platforms.

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Cookies and Tracking Technologies: We use cookies, web beacons and similar tools to enhance user experience, analyze traffic, deliver targeted advertisements and personalize content. You may manage cookie preferences through your browser settings.

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Information from Third Parties: We may receive information from third-party platforms (e.g., social media, analytics, text or email marketing, payment processors) if you interact with us through those services.

 

2. Use of License Plate Recognition (LPR)

Mint Express uses license plate recognition technology to identify vehicles for:

Membership validation, operational efficiency, enhanced customer experience, site security and fraud prevention.

License plate data is securely stored and used only for the purposes outlined above. By using our services, you consent to the collection and use of this data.

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3. How We Use Your Information

We use your information to:

• Provide and manage our car wash and detailing services

• Process payments and memberships

• Respond to inquiries, customer service requests and customer updates

• Improve service quality and operational performance

• Send promotional emails (with opt-out options)

• Improve website functionality and user experience

• Comply with legal obligations

 

4. Marketing Communications

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With your consent, we may send promotional emails, SMS messages, or other communications about offers, events, or updates. You may opt out at any time via unsubscribe links or opt-out links.

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5. Data Security

The security of your personal information is important to us. We implement reasonable administrative, technical, and physical safeguards and industry-standard security measures to protect your information. While we strive to protect your data, no system is completely immune to breaches. We encourage customers to use strong passwords and report any suspicious activity.

 

6. ADA Compliance

Mint Express is committed to accessibility. Our facilities, website, and communications are designed to be inclusive and compliant with the Americans with Disabilities Act (ADA). If you encounter any barriers, please contact us for assistance.

 

7. Children’s Privacy

Mint Express does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been inadvertently collected, we will promptly delete it. Parents or guardians who believe their child has provided personal information may contact us to request removal.

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8. Texas Residents’ Rights

Mint Express complies with applicable Texas privacy and data protection laws. While Texas does not currently provide specific consumer rights like data access or deletion under a comprehensive privacy statute, we are committed to transparency and responsible data handling. Texas residents may contact us with questions or concerns about their personal information.

 

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those sites. We encourage users to review the privacy policies of any third-party sites before providing personal information.

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10. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers for payment processing, marketing, analytics, or legal compliance.  We will disclose your personal information, without notice, with legal authorities when required to do so by law or in good faith belief that such action is necessary to comply with the legal process served on Mint Express Car Wash or its parent, subsidiaries or affiliates, protect and defend our rights or property, or act under exigent circumstances to protect the personal safety of the users of Mint Express Car Wash or the public. All partners are required to maintain confidentiality and data protection standards.

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11. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. License plate data and transaction records are stored securely and purged periodically.

 

12. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You also have the right to opt out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly. You may manage cookie preferences through your browser. Our website does not respond to "Do Not Track" signals at this time. You may request access to or correction of your personal information by contacting us at contact@mintexpresscarwash.com.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. Continued use of our website after changes indicates acceptance of the revised policy.

 

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at contact@mintexpresscarwash.com.